UPS SERVICING AND MAINTENANCE CONTRACTS

CALL US TODAY ON 01234 851155 TO GET A UPS SERVICING QUOTE

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At Specialist Power, we pride ourselves on being one of the UK’s leading independent Uninterruptible Power Supply maintenance companies. By delivering comprehensive UPS service and maintenance packages we make sure your UPS is maintained to our very high standards. 

With a nationwide team of UPS engineers, Specialist Power delivers flexible UPS service and maintenance contracts to protect your UPS investment.

The performance of your critical power systems can only be guaranteed through a regularly maintained and serviced UPS. Our priority is to ensure you maintain the uptime and availability that your business requires.

For over 20 years we have been offering UPS service contracts across multiple UPS manufacturers such as Riello UPS, APC, Eaton, Socomec and Vertiv.

We have built a reputation for uncompromising service excellence and trust from our customers with our technical expertise and knowledge of the power protection business. 

A recent news article we posted highlighted a communication from the HSE (Health and Safety Executive) where HSE stressed the importance of routine UPS maintenance and how some OEM operating instructions are not enough to ensure the safety of a UPS.

Specialist Power have been installing UPS systems and supporting our customers across the UK with cost effective service and maintenance plans for over 20 years.

Using our in-house team of factory trained engineers and battery technicians, our tailored service plans provide support for all the leading brands of UPS manufacturers. Incorporating the industry standard SFG20 UPS 43-05 we ensure your critical power infrastructure is maintained to the highest level.

Investing in a service and maintenance contract is essential to ensure your UPS system is operating effectively and provides you with backup power when you need it most.

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Here are some of the key features of our flexible UPS service and maintenance contracts but read on for full details on how we can help.

  • 24/7/365 Technical support
  • Annual/Bi-annual preventative maintenance visit(s)
  • Guaranteed emergency on-site response times
  • Fully trained UPS engineers
  • Environmental checks with every visit
  • Battery maintenance
  • Full service documentation
  • Individually tailored UPS service & maintenance contracts

24/7/365 UPS Service and Maintenance Cover

We offer flexible levels of cover with our industry leading SPECIALIST PLATINUM, SPECIALIST GOLD and SPECIALIST SILVER maintenance plans - ensuring risks and costs are significantly reduced.

Our range of service and maintenance packages can be tailored to deliver the perfect contract to protect your business. We offer guaranteed 4 hour (or better) response contracts for an engineer to be on-site in the event of an emergency, 24 hours a day, 365 days a year.

Our dedicated service team will provide regular maintenance schedules to suit your requirement. Visits can be planned during normal office hours (Mon-Fri 08:00 to 18:00) at weekends or overnight to ensure minimal disruption and risk to your critical power infrastructure.

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Top of the range Specialist Platinum UPS servicing contract logo

SPECIALIST PLATINUM

  • 24/7/365 Technical Support Line
  • Guaranteed Engineer Response Times (4Hr / 8Hr / Next Business Day)
  • x1 Annual Preventative Maintenance Included 1
  • Labour for Callouts & Repairs Included 2
  • Replacement Parts Included 3
  • Detailed Engineer Report Within 24 Hours of Site Visit
  • Maintenance Visits in Accordance with SFG20 - UPS 43-05
  • Detailed Risk Assessment & Method Statement 

1 Preventative maintenance within normal business hours - Monday to Friday 8am to 6pm

2 Does not include labour for consumable battery and capacitor replacements

3 Does not include consumable items - batteries and capacitors

 

SPECIALIST GOLD

  • 24/7/365 Technical Support Line
  • Guaranteed Engineer Response Times (4Hr / 8Hr / Next Business Day)
  • x1 Annual Preventative Maintenance Included 1
  • Labour for Callouts & Repairs Included 2
  • 25% Discount on Replacement Parts
  • Detailed Engineer Report Within 24 Hours of Site Visit
  • Maintenance Visits in Accordance with SFG20 - UPS 43-05
  • Detailed Risk Assessment & Method Statement 

1 Preventative maintenance within normal business hours - Monday to Friday 8am to 6pm

2 Does not include labour for consumable battery and capacitor replacements

 

Specialist Gold UPS servicing contract logo
Specialist Silver UPS servicing contract logo

SPECIALIST SILVER

  • 24/7/365 Technical Support Line
  • Guaranteed Engineer Response Times (4Hr / 8Hr / Next Business Day)
  • x1 Annual Preventative Maintenance Included 1
  • 25% Discount on Labour for Callouts & Repairs
  • 25% Discount on Replacement Parts
  • Detailed Engineer Report Within 24 Hours of Site Visit
  • Maintenance Visits in Accordance with SFG20 - UPS 43-05
  • Detailed Risk Assessment & Method Statement 

1 Preventative maintenance within normal business hours - Monday to Friday 8am to 6pm

 

Popular Upgrades to our UPS Service Packages

Please call one of our team today or email us to discuss adding any of the above upgrades to one of our service packages.

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Industry Leading UPS Engineers and Support Team

Hand-picked from the UK’s leading manufacturers, our in-house engineers and support team are the best in the industry. Our contracts managers will work with you to create a bespoke solution, providing lasting power security and make sure you have the right service contract in place for your business.

Trained across multi-vendor uninterruptible power supplies, Specialist Power are the perfect partnership.

We offer service provision for all the top brands of UPS including APC, Eaton, Riello, Socomec, Vertiv, GE, Borri, Salicru, Makelsan, Centiel & Kohler. Don’t worry if your UPS is not listed, we can still maintain it. Please contact us to find out more from one of our expert help team.

As part of our extensive service and maintenance packages, we also offer flexible generator service contracts which can be run alone or in parallel with a UPS plan.

Read on to find out why you should take out a UPS service contract.

Why a UPS Service and Maintenance Contract is Important

Several key components within your Uninterruptible Power Supply have a specified manufacturers’ design life. For example, UPS batteries, fans and AC & DC capacitors will all need to be replaced during the life cycle of a modern UPS.

Investing in the right service and maintenance plan is essential to ensure your UPS system is operating the way it should.

Without regular servicing you run the risk that your UPS might not protect your critical equipment when you need it most.

A UPS is a complex piece of electrical equipment, full of parts and components that will age over time and there are occasions when even the most reliable UPS will experience faults or failure. It is at critical moments like these that you need reliable, expert support to get you back up and running as quickly as possible.

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Peace of Mind if Your UPS Goes Wrong

Here at Specialist Power Systems, we can provide you with the peace of mind your business needs. If something does go wrong with your backup equipment, we have guaranteed engineer onsite response times.

In the event of a failure, we will be with you onsite within 4 hours* with one of our in-house factory trained engineers. We also have a fully trained engineering team to offer 24-hour technical support 7 days a week, 365 days a year in case you need to speak to us in an emergency.

From large UPS installations across multiple sites to small single IT rooms, anywhere in the UK – we can offer a package that suits you. If one of our standard service and maintenance packages is not quite right for your business, then we can tailor any of our plans to meet your requirements with a more bespoke solution.

*Response times vary according to plan

What Our Customers Say About Our UPS Service Plans

"Specialist Power Systems have been our go-to UPS service and maintenance provider for a number of years now, providing a first class service to our clients in data centres / universities / production plants and estate service companies.

We would have no hesitation in recommending them to anyone looking for UPS service and maintenance contract."

Alan - Key Account Manager

Canning Generator Solutions Ltd

What Our Customers Say About Our UPS Service Plans icon
What Our Customers Say About Our UPS Service Plans icon

“Specialist Power Systems have been with Cyberfort from the start. Their experience, professionalism and guidance have helped us grow as a business. They have a pragmatic and proactive attitude that is customized to our needs.

SPS have performed seamlessly throughout every project. Delivering a quality installation every time”.    

Marc - Lead MEP Engineer

Cyberfort Ltd

"I ‘d like to extend our sincere thanks and appreciation to the team at Specialist Power for always going above and beyond to assist us in our times of need. We have had several issues with problematic hardware, and they have always delivered. In one case offering to replace an entire system to ensure we had working service for our customers.

Their knowledge on UPS, battery systems and general assistance has been invaluable to the operational needs of our department. Support and assistance of this calibre is a rare commodity, well done SPS."

Will - IT Infrastructure Manager

Department of Engineering Science

University of Oxford

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Summarising Our UPS Service & Maintenance Contracts

  • 24/7/365 Technical support
  • Annual/Bi-annual preventative maintenance visit(s)
  • Guaranteed emergency on-site response times
  • Fully trained UPS engineers
  • Environmental checks with every visit
  • Battery maintenance
  • Full service documentation
  • Individually tailored UPS service & maintenance contracts

Get in contact with us at Specialist Power Systems today to discuss our UPS service and maintenance packages on 01234 851155 or email [email protected]

Accreditations and Approved Partnerships

Safe Contractor logo

Safe Contractor

Approved Constructionline Gold Member

ISO 45001

ISO 14001

SSIP Approved

ISO 9001

Riello Service Partner

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Socomec Certified Service Provider

Get in touch

Enquire Today

For more information, please call us on +44 (0) 1234 851155 or send us a message below.

More of our Standby Services options

UPS Hire

Our turnkey UPS hire solutions will protect your power sensitive critical equipment should you need temporary UPS power protection. We offer a complete service from delivery and commissioning of the hire UPS to de-commissioning and removal on completion of hire period.

View UPS Hire Services

Generator Hire

If you need a temporary generator solution, we have the complete generator hire package for your business. Our extensive fleet of hire generators will provide you with the optimum generator backup supply on a short, medium, or long term basis.
 

View Generator Hire Services

UPS Battery Replacement

No matter the size or configuration of your battery setup, our team of trained battery engineers can replace any UPS batteries with minimum disruption to your business. We will even take your old ones away and dispose of them.

View UPS Battery replacement Services

UPS Battery Impedance & Conductance Testing

Impedance & Conductance testing are non-intrusive ways of preventing battery failure by identifying early signs of weakness or general deterioration in individual cells. Regular testing is crucial to forecast when batteries will need replacing.

 

View Impedance & Conductance Testing Services

UPS Generator Installation & Commissioning

Our team of fully trained inhouse engineers will take care of all your UPS and generator installation requirements. From the initial design right the way through to final electrical testing and commissioning.

View Installation & Commissioning Services

UPS Battery Monitoring

Most UPS battery failures are due to undetected battery problems. Our battery monitoring services will watch your batteries remotely allowing you to make predictions about when a failure is likely to occur and take proactive measures.



 

View Battery Monitoring Services

UPS Battery Disposal & Recycling

Specialist Power Systems are fully authorised to dispose and recycle your old UPS batteries in accordance with Environment Agency regulations. Providing you with a hazardous waste disposal certificate on completion.
 

View Battery Disposal & Recycling Services

UPS Generator Site Survey

A site survey is vital to get the correct UPS or Generator setup. We will send our qualified experts to your premises and carry out a free site survey where we assess your requirements and provide the right power protection solution.

 

View Site Survey

UPS Generator Load Bank Testing

To reduce risks with your backup solution, our load bank testing service simulates maximum load conditions. We test the UPS, generator, and the entire electrical supply infrastructure to ensure your system is fully functional to protect your business when needed.
 

View Load Bank Testing Services

UPS Generator Relocation & Removal

Our team of engineers can reposition any UPS or Generator and relocate to a different room or move to a new site entirely with minimal disruption to any critical loads. Including the hire of specialist crane and lifting services.

 

View Relocation & Removal Services

UPS Repairs

When something unexpected goes wrong, leaving your business exposed to mains disturbances and power outages, it is vitally important to get your UPS back up and running in the fastest possible time. Specialist Power can help with our onsite emergency repair services.

 

View UPS Repair Services

UPS AC & DC Capacitor Replacement

AC & DC capacitors have a finite lifespan and require periodic replacement. (Most manufacturers typically recommending replacement every 5 to 8 years). Specialist Power Systems offer a comprehensive replacement service on all manufacturers and brands of UPS systems.
 

View UPS AC & DC Capacitor Replacement Services