UPS SERVICING AND MAINTENANCE CONTRACTS

CALL US TODAY ON 01234 851155 TO GET A UPS SERVICING QUOTE

Rosette for delivering over 20 Years of UPS servicing excellence

At Specialist Power, we pride ourselves on being one of the UK’s leading independent Uninterruptible Power Supply maintenance companies. By delivering comprehensive UPS service and maintenance packages we make sure your UPS is maintained to our very high standards. 

With a nationwide team of UPS engineers, Specialist Power delivers flexible UPS service and maintenance packages to protect your UPS investment.

The integrity and performance of your critical power systems can only be guaranteed through a regularly maintained and serviced UPS and our priority is to ensure you maintain the uptime and availability that your business requires.
With over 20 years of experience in offering UPS service contracts across multiple UPS manufacturers such as Riello UPS, APC, Eaton, Socomec and Vertiv, our technical expertise and knowledge of the power protection business has built us a reputation for uncompromising service excellence and trust from our customers. 

"I ‘d like to extend our sincere thanks and appreciation to the team at Specialist Power for always going above and beyond to assist us in our times of need. We have had several issues with problematic hardware, and they have always delivered. In one case offering to replace an entire system to ensure we had working service for our customers. Their knowledge on UPS, battery systems and general assistance has been invaluable to the operational needs of our department. Support and assistance of this calibre is a rare commodity, well done SPS."

Will - IT Infrastructure Manager

Department of Engineering Science

University of Oxford

A recent blog we posted highlighted a communication from the HSE (Health and Safety Executive) where they stressed the importance of routine UPS maintenance and how some OEM operating instructions are not enough to ensure the safety of a UPS.

Specialist Power have been installing UPS systems and supporting our customers across the UK with cost effective service and maintenance plans for over 20 years.

Using our in-house team of factory trained engineers and battery technicians, our tailored service plans provide support for all the leading brands of UPS manufacturers. Incorporating the industry standard SFG20 UPS 43-05 we ensure your critical power infrastructure is maintained to the highest level.

Investing in a service and maintenance contract is essential to ensure your UPS system is operating effectively and provides you with backup power when you need it most.

Here are some of the key features of our flexible UPS service and maintenance contracts but read on for full details on how we can help.

  • 24/7/365 Technical support
  • Annual/Bi-annual preventative maintenance visit(s)
  • Guaranteed emergency on-site response times
  • Fully trained UPS engineers
  • Environmental checks with every visit
  • Battery maintenance
  • Full service documentation
  • Individually tailored UPS service & maintenance contracts
Delivering 24/7/365 technical support to our customers icon
Icon showing round the clock 24 hour UPS engineer availability

Round the Clock Cover

We offer flexible levels of cover with our industry leading SPECIALIST PLATINUMSPECIALIST GOLD and SPECIALIST SILVER maintenance plans - ensuring risks and costs are significantly reduced.

Our range of service and maintenance packages can be tailored to deliver the perfect contract to protect your business. We offer guaranteed 4 hour (or better) response contracts for an engineer to be on-site in the event of an emergency, 24 hours a day, 365 days a year.

Our dedicated service team will provide regular maintenance schedules to suit your requirement. Visits can be planned during normal office hours (Mon-Fri 08:00 to 18:00) at weekends or overnight to ensure minimal disruption and risk to your critical power infrastructure.

Large banner showing our three levels of UPS servicing. Platinum, Gold and Silver
Top of the range Specialist Platinum UPS servicing contract logo

SPECIALIST PLATINUM

  • 24/7/365 Technical Support Line
  • Guaranteed Engineer Response Times (4Hr / 8Hr / Next Business Day)
  • x1 Annual Preventative Maintenance Included 1
  • Labour for Callouts & Repairs Included 2
  • Replacement Parts Included 3
  • Detailed Engineer Report Within 24 Hours of Site Visit
  • Maintenance Visits in Accordance with SFG20 - UPS 43-05
  • Detailed Risk Assessment & Method Statement 

1 Preventative maintenance within normal business hours - Monday to Friday 8am to 6pm

2 Does not include labour for consumable battery and capacitor replacements

3 Does not include consumable items - batteries and capacitors

 

SPECIALIST GOLD

  • 24/7/365 Technical Support Line
  • Guaranteed Engineer Response Times (4Hr / 8Hr / Next Business Day)
  • x1 Annual Preventative Maintenance Included 1
  • Labour for Callouts & Repairs Included 2
  • 25% Discount on Replacement Parts
  • Detailed Engineer Report Within 24 Hours of Site Visit
  • Maintenance Visits in Accordance with SFG20 - UPS 43-05
  • Detailed Risk Assessment & Method Statement 

1 Preventative maintenance within normal business hours - Monday to Friday 8am to 6pm

2 Does not include labour for consumable battery and capacitor replacements

 

Specialist Gold UPS servicing contract logo
Specialist Silver UPS servicing contract logo

SPECIALIST SILVER

  • 24/7/365 Technical Support Line
  • Guaranteed Engineer Response Times (4Hr / 8Hr / Next Business Day)
  • x1 Annual Preventative Maintenance Included 1
  • 25% Discount on Labour for Callouts & Repairs
  • 25% Discount on Replacement Parts
  • Detailed Engineer Report Within 24 Hours of Site Visit
  • Maintenance Visits in Accordance with SFG20 - UPS 43-05
  • Detailed Risk Assessment & Method Statement 

1 Preventative maintenance within normal business hours - Monday to Friday 8am to 6pm

 

Popular Upgrades 

Please call one of our team today on 01234 851155 or email [email protected] to discuss adding any of the above upgrades to one of our service packages.

Icon showing upgrades available with our UPS Servicing plans
UPS servicing and maintenance rosette

Industry Best

Hand-picked from the UK’s leading manufacturers, our in-house engineers and support team are the best in the industry. Our contracts managers will work with you to create a bespoke solution, providing lasting power security and make sure you have the right service contract in place for your business.

Trained across multi-vendor uninterruptible power supplies, Specialist Power are the perfect partnership.

We offer service provision for all the top brands of UPS including APC, Eaton, Riello, Socomec, Vertiv, GE, Borri, Salicru, Makelsan, Centiel & Kohler. Don’t worry if your UPS is not listed, we can still maintain it. Please contact us to find out more from one of our expert help team.

As part of our extensive service and maintenance packages, we also offer flexible generator service plans which can be run alone or in parallel with a UPS plan.

Read on to find out why you should take out a UPS service contract.

Why You Should Take Out a UPS Service and Maintenance Contract

Several key components within your Uninterruptible Power Supply have a specified manufacturers’ design life. For example, batteries, fans and capacitors will all need to be replaced during the life cycle of a modern UPS.

Investing in the right service and maintenance plan is essential to ensure your UPS system is operating effectively. Without regular servicing you run the risk that your UPS might not protect your critical equipment when you need it most.

A UPS is a complex piece of electrical equipment, full of parts and components that will age over time and there are occasions when even the most reliable UPS will experience faults or failure. It is at critical moments like these that you need reliable, expert support to get you back up and running as quickly as possible.

Expert support to get your UPS fixed as quickly as possible icon
Thumbs up from Specialist power icon

Peace of Mind if Something Goes Wrong

Here at Specialist Power Systems, we can provide you with the peace of mind your business needs. If something does go wrong with your backup equipment, we have guaranteed engineer onsite response times.

In the event of a failure, we will be with you onsite within 4 hours* with one of our in-house factory trained engineers. We also have a fully trained engineering team to offer 24-hour technical support 7 days a week, 365 days a year in case you need to speak to us in an emergency.

From large UPS installations across multiple sites to small single IT rooms, anywhere in the UK – we can offer a package that suits you. If one of our standard service and maintenance packages is not quite right for your business, then we can tailor any of our plans to meet your requirements with a more bespoke solution.

*Response times vary according to plan

What Our Customers Say About Our UPS Service Plans

"Specialist Power Systems have been our go to UPS service and maintenance provider for a number of years now, providing a first class service to our clients in data centres / universities / production plants and estate service companies. We have no hesitation in recommending them to anyone looking for UPS service."

Alan - Key Account Manager

Canning Generator Solutions Ltd

What Our Customers Say About Our UPS Service Plans icon
What Our Customers Say About Our UPS Service Plans icon

“Specialist Power Systems have been with Cyberfort from the start, with their experience, professionalism and guidance have helped us grow as a business. They have pragmatic and proactive attitude that is customized to our needs. SPS have performed seamlessly throughout every project. Delivering a quality installation every time”.    

Marc - Lead MEP Engineer

Cyberfort Ltd

Summarising Our UPS Service & Maintenance Contracts

  • 24/7/365 Technical support
  • Annual/Bi-annual preventative maintenance visit(s)
  • Guaranteed emergency on-site response times
  • Fully trained UPS engineers
  • Environmental checks with every visit
  • Battery maintenance
  • Full service documentation
  • Individually tailored UPS service & maintenance contracts

Get in contact with us at Specialist Power Systems today to discuss our UPS service and maintenance packages on 01234 851155 or email [email protected]alistpower.com

Round the clock UPS servicing and maintenance icon

Accreditations and Approved Partnerships

Safe Contractor logo

Safe Contractor

Approved Constructionline Gold Member

ISO 45001

ISO 14001

SSIP Approved

ISO 9001

Riello Service Partner

Socomec Service Partner Logo

Socomec Certified Service Provider

Get in touch

Enquire Today

For more information, please call us on +44 (0) 1234 851155 or send us a message below.